How To Be an Agentblazer and Drive Agentforce Success With AI Certifications

We’re in a global labor shortage — every company has more jobs to be done than they have people to complete them. Agentforce can help bridge this gap, but agents need the right data and clear instructions to be effective. That’s where Agentblazers come in. These forward-thinkers don’t just embrace the latest technology; they become pioneers and innovators. Agentblazer Status, plus a Salesforce AI certification, can help you gain the skills needed to unify data sources and build agents that deliver the best experience. 

And we’re helping all Trailblazers become Agentblazers.

Become an Agentblazer: Gain AI skills on Trailhead

Agentblazer Status is a new type of recognition for those demonstrating expertise in AI and Agentforce technology. Instead of just measuring what you know, it highlights how well you apply your AI agent skills in real-world scenarios. As you sharpen your skills, you’ll earn points that go towards your Agentblazer Status. Become an Agentblazer Champion and work your way up to Agentblazer Legend, gaining the skills and experience to drive real agentic change in your organization along the way.

Advancing through the levels quickly are Salesforce Admins and Developers. Building on their existing knowledge of the Salesforce Platform and its capabilities, they are able to level up their learning and demonstrate their deep AI and Agentforce knowledge. 

As an Agentblazer levels up, they can prove their expertise with industry-recognized certifications, including the new Agentforce Specialist Certification. 

The newest Salesforce AI certification: Salesforce Certified Agentforce Specialist

The Salesforce Agentforce Specialist Certification is a professional certification for individuals who are responsible for managing Agentforce within their organization. The Agentforce Specialist has a deep understanding of both Agentforce capabilities and Salesforce Platform configuration.

By earning this Salesforce AI certification, you demonstrate your skills in implementing Agentforce to drive business success. Earning the Agentforce Specialist Certification proves your ability to:

• Navigate Salesforce tools and develop custom solutions, actions, or integrations within the Salesforce environment
• Identify appropriate use cases for Prompt Builder, manage prompt templates, and understand grounding techniques
• Create and customize agents based on specific business needs and use Agentforce Testing Center to test these agents
• Use Agentforce Data Library to enhance agent response accuracy and personalize interactions
• Engage stakeholders in discussions on Agentforce, and identify opportunities and challenges for Agentforce-driven business improvements

How to become a Salesforce Certified Agentforce Specialist

An Agentforce Specialist understands how to leverage Agentforce to enhance business processes and empower teams to work more efficiently. We suggest you review the Salesforce Certified Agentforce Specialist Exam Guide and reference the listed recommended training so you know what you’ll be tested on. Like other Salesforce Professional Certifications, you’ll have 90 minutes to complete 60 multiple-choice questions. 

To increase your chances of passing the exam, we recommend hands-on experience with Agentforce, Prompt Builder, and Model Builder in Trailhead, as well as completing the self-paced learning materials in the exam guide. Additionally, the certifications recommended (but not required) for this exam include the Salesforce Certified Administrator and Salesforce Certified Platform App Builder. 

The Salesforce Data Cloud Consultant Certification

As you’re skilling up in AI, don’t forget that good AI needs good data. Data Cloud is a real-time platform that helps you create amazing customer experiences. It connects and harmonizes all of your customer data into a single view, so you can truly understand their activity, preferences, and needs as they interact with your business. You can use this unified, real-time data to deliver smarter, more efficient AI.

The Salesforce Data Cloud Consultant Certification is a professional certification designed for individuals who have experience implementing and consulting on enterprise data platforms in a customer-facing role. 

Earning the Data Cloud Consultant Certification proves your ability to:

• Create unified customer profiles across all touch points by connecting identities, engagement data, customer orders, loyalty, and marketing journeys.
• Build smarter audience segments using insights and filtering capabilities.
• Activate data from anywhere across your organization.
• Capture and unify data from anywhere with a high-scale data ingestion service.
• Analyze your data using tools like Tableau or Intelligence.

How to become a Salesforce Certified Data Cloud Consultant

We suggest you review the Salesforce Certified Data Cloud Consultant Exam Guide and reference the listed recommended training so you know what you’ll be tested on. You’ll have 105 minutes to complete 60 multiple-choice questions.

To increase your chances of passing the exam, we recommend a combination of on-the-job experience with Salesforce Data Cloud in addition to completing the self-paced training materials in the exam guide. This will help you earn your newest Salesforce AI certification.

Get started today

With Agentblazer Statuses and the Agentforce Specialist and Data Cloud Consultant Certifications, Agentblazers around the world can effectively highlight their ability to deploy and work with agents, realizing the full power of Agentforce in creating better customer and employee experiences.  

Don’t stop there! Check out the AI Agent Course and AI Course to level up your learning.